TERMS AND CONDITIONS

Before making a reservation at TraveltoBaku we encourage you to read these Terms and Conditions carefully, as they constitute a contract agreement between TraveltoBaku and you from the time the booking is made. The person who makes the booking accepts these conditions on behalf of all the people in the group and is responsible for all payments due.

By submitting a booking you confirm to us that you comply with these arrangements.

Once you have submitted your booking and personal details through www.traveltobaku.info, you will receive a confirmation and invoice of your booking via e-mail. Please note that all payments must be done at the starting of tour as a cash.

Please read tour description and itinerary accordingly.

Booking services with Iceland Tours are available only to persons aged 18 years and older. By submitting a booking, you warrant and confirm to us that you comply with these arrangements.

For all TraveltoBaku packages please notice that Compensation will not be payable to passengers if TraveltoBaku is forced to cancel or in any way change passengers booking schedule due to force major which in this context is defined as government action or restraint,  threat of war, riot, civil strike, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions or any other event beyond TraveltoBaku’s control.

All rates quoted or shown in our tariffs are based on current prices. All prices mentioned on this site include value-added tax. TraveltoBaku reserves the right to alter or change already published prices on the website without notice in the event of currency fluctuation, government taxes, or any such costs increases that is outside TraveltoBaku’s control.

TraveltoBaku reserves the right to alter routes, itineraries or departure times without prior notice should this be necessary due to weather or other reasons that are beyond TraveltoBaku’s control.

If a day tour, package or group tour is cancelled due to circumstances outside our control or minimum numbers are not reached, we will refund the money you have paid. TraveltoBaku shall then have no further liability towards you.

 

CANCELLATION TERMS

For travel packages cancellation can be up to 7 days upon arrival.

Day tours can be cancelled up to 4 days upon tour starts.

 

CAR RENTAL TERMS AND CONDITIONS

TraveltoBaku cooperates with the best and most reliable car rental suppliers in Baku. Together we provide comprehensive car rental brokering services offering the best available prices, security and the best service in the market. You can be sure that the cars you rent through our service will be in excellent condition.

Age Requirements and Driving License

The minimum driver’s age for car rentals in Azerbaijan is 18 years for vehicle groups Economy, Compact, Compact Wagon, Intermediate 2 and 4 doors and Intermediate Wagon. The driver must present a valid driver’s license held for a minimum of one year at the time of rental. For vehicles for 9 passengers or more, driving license D is requested.

Additional Driver / Operator

The person named on the reservation must be the main driver, who must be present at time of rental and the payer of any rental charges.

All rates are based on a rental period of 24 consecutive hours. If a rental exceeds the 24 hour period an extra day will be charged.

LIABILITY
Once you book through www.traveltobaku.info you agree to be legally bound by the following terms. TraveltoBaku acts in good faith and cannot be held responsible for any loss, damage, accidents, sickness or schedule changes caused by weather or road conditions, force majeur such as natural catastrophes, strikes or any other irregularities beyond the control of TraveltoBaku. Luggage is at the owner’s risk throughout the tour.

All information on TraveltoBaku is subject to change and we reserve the right to correct any mistakes that may appear on our website. These general booking conditions are subject to change and we reserve the right to update these conditions without notice.

Complaints

Our main goal is to provide you with an excellent service. If you, for any reason, are not satisfied with your holiday package, we would like to hear about it. We recommend you contact us as soon as any incident occurs. All complaints must reach TraveltoBaku within 10 days after your departure from Azerbaijan. Otherwise, any possible compensation entitlement will not be valid.

INSURANCE
It is strongly recommended that participants take out personal insurance, especially for the active tours.

We strongly recommend to all of our clients to purchase comprehensive travel insurance prior to departure to meet any contingencies.